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Find answers to common questions and get the support you need for your recovery journey.
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Complete guide to using CashOut
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Getting Started
How do I create my first tracking goal?
Navigate to the "Goals" section in your dashboard and click "Add New Goal". Choose your addiction type, set your quit date, and customize your tracking preferences.
What should I do on my first day?
Start by setting up your profile, adding your primary goal, and exploring the community features. Take time to read through our getting started guide.
How do I reset my counter if I relapse?
Go to your goal settings and select "Reset Counter". Remember, relapses are part of recovery - be kind to yourself and start again.
Tracking & Progress
How accurate is the progress tracking?
Your progress is tracked based on the information you provide. The app calculates clean days, milestones, and savings automatically from your start date.
Can I track multiple addictions?
Yes! You can create separate goals for different substances or behaviors. Each will have its own counter and progress tracking.
What if I forget to check in?
The app continues tracking automatically. You can enable notifications to remind you to check in daily and maintain your streak.
Community & Support
Is the community safe and moderated?
Yes, our community is actively moderated 24/7. We have strict guidelines against harmful content and maintain a supportive environment.
Can I share my progress anonymously?
Absolutely. You can choose to use a username instead of your real name and control what information you share publicly.
How do I find a support group?
Visit the "Community" section to find local and online support groups. You can filter by location, addiction type, and meeting times.
Privacy & Security
Is my data secure?
Yes, we use industry-standard encryption and security measures. Your personal data is never shared without your explicit consent.
Can I delete my account?
Yes, you can delete your account at any time from the settings menu. This will permanently remove all your data from our servers.
Who can see my progress?
Only you can see your detailed progress unless you choose to share specific milestones with the community or your support network.
Additional Resources
Recovery Resources
Crisis Support
- • National Suicide Prevention Lifeline: 988
- • Crisis Text Line: Text HOME to 741741
- • SAMHSA National Helpline: 1-800-662-4357
- • CashOut Crisis Line: 1-800-CASHOUT
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